Patient Notice (Posted 3rd May 2016)
Due to the lack of GP recruitment our service is currently under extreme pressure.
We ask that where appropriate our patients use the 111 service and minor ailments scheme - details of these services and what they offer can be found online or by asking at reception.
In order to safely and efficiently manage the workload the practice is currently experiencing, and to continue to provide the best possible service to our patients, the Partners at Fusehill have taken the decision to move to a same day service. This means there will no longer be any pre-bookable appointments for the GP.
We are grateful to our patients for your patience and understanding during this period of time and would also ask that any appointments which are not required are cancelled, as we are also experiencing high numbers of patients who do not attend their booked appointments with our Nursing Team and GP's.
Fusehill Medical Practice Statement of Purpose
Our organisation provides comprehensive Primary Care General Medical Services to patients in our local community. Our purpose built premises are well maintained and provide a safe, pleasing environment for staff and patients.
We foster an atmosphere of courtesy, mutual respect and understanding regardless of personal characteristics or the nature of the problems presented to us. We are mindful of confidentiality at all times, but where appropriate and with consent we will communicate effectively with outside agencies in the best interests of our patients.
Staff and patients work together to prevent disease or poor outcomes by promoting healthy lifestyle choices through education, information and encouragement.
We strive to reduce inequalities brought about by socioeconomic and other external factors through encouragement and recognition of individual circumstances. We are mindful of the most vulnerable in our community and regard safeguarding as a component of every interaction.
Appropriately trained staff work to diagnose, treat, manage or refer patients with illness in the most timely manner. Where cure is not possible, we will work with allied colleagues in health and social care to provide the best support -physical, psychological and social - to allow patients dignity and control over their lives.
We are a team, and we encourage staff to help one another and create a friendly and mutually supportive environment. We will keep our skills updated, identify new learning needs and ensure training needs are met.
We welcome feedback and suggestions from patients and would encourage interested parties to contact us with their ideas.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Friends and Family Test
The Friends and Family Test in General Practice
From December 2014 all GP practices will undertake the NHS Friends and Family Test
This is a feedback tool which supports the principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services.
The practice is using an automated system to gather feedback in the form of a few standard questions which is known as iWantGreatCare
The company is the largest provider of the NHS Friends and Family Test, collecting, monitoring and reporting feedback from thousands of patients every week.
Patients can login to the iWantGreatCare website at anytime and leave feedback via the link in Further Information on this site.
If you are unable to give feedback by electronic means you can also call at the surgery to complete a paper version of the questions which we will then input to the system on your behalf.
Fusehill Medical Centre has full disabled access. Limited on site parking is available and we respectfully ask that this be reserved for the disabled. Roadside parking near the surgery is all subject to time restrictions and drivers must display a parking disc.
Our Scotland Road surgery has ground floor premises but with limited access for the disabled and is not suitable for wheelchair users, please refer to the main site. There is a small car park and roadside parking available directly opposite the surgery. All parking is subject to time restrictions and drivers are reminded to use a parking disc at all times. Please note: we are unable to offer services at our branch surgery at present. This is currently under review by the practice.
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Fusehill Medical Practice in the last financial year was £67,358 before tax and National Insurance. This is for 2 full time GPs, 3 part time GP's and 1 part time salaried GP who worked in the practice for more than six months.
(Site updated 05/05/2016)